Shipping Policy
We ship across the European Union. Here's everything you need to know about delivery times, shipping costs and tracking.
Shipping destinations
We ship to all countries within the European Union. Delivery is free on all orders over €99. Orders below €99 are charged a flat shipping rate calculated at checkout for your country.
Shipping rates & delivery times
| Destination | Shipping cost | Delivery time |
|---|---|---|
| Germany | Free over €99 | 2–4 business days |
| France | Free over €99 | 3–5 business days |
| Italy | Free over €99 | 3–6 business days |
| Spain | Free over €99 | 3–6 business days |
| Rest of EU | Free over €99 | 4–7 business days |
Order processing
Orders are processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.
Tracking your order
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery in real time.
Customs & duties
As we ship from within the EU, there are no additional import duties or customs fees for deliveries within the EU. All prices include applicable VAT.
Delayed or damaged deliveries
If your order arrives damaged, or if delivery takes longer than estimated, please contact us at wehimoshop@outlook.com with your order number. We'll make it right.